by Nancy J. Lewis, MS, PHR, SHRM-CP, RCC
In the world of work today, it is essential that managers learn the art of leadership skills. You may have the title of manager, but that does not make you a leader. Leadership is about people following you whether you have a title or not and a key factor for this is how you make people feel.
The following leadership essentials can help you navigate in the changing and diverse world of work.
1) Spend time getting to know the people that support you. It is important to walk around and talk to them on a regular basis, not just when you are assigning them a task or going over their performance development plan. It is important to recognize that for employees to be more engaged in the workplace that you value them and get to know them as a person who has a life beyond the workplace. I am not asking that you get to know everything about them or vice versa, but find a happy medium where you know some general things about the people who support you. Remember people don't care how much you know until they know how much you care.
2) Communicate with those who support you. In an age where we have so many forms of communication, it is vital to know which method is most effective with your work group and use that when you can. Nothing replaces human interaction where you communicate face-to-face. The important thing is to leverage the different ways we communicate and make sure we keep our employees in the loop of organizational and departmental changes.
3) Address behaviors and attitudes that don't line up with your organizational culture immediately. It does not serve you well to ignore dysfunctional behavior or attitudes that you think will go away. They will not and will grow and create more challenges for you with your team and lead to a toxic environment. It is vital that you approach these concerns with tact and diplomacy sharing specific actions where you have observed these behaviors taking place. Be willing to take the necessary actions required in addressing these concerns.
These are three practical strategies that can help you as you move forward in leading your employees. Happy Leading!!
By Debra W. Gould, MS
Debra (in red jacket) surrounded by students from
Xavier University in New Orleans.
We all know one--a person who is an innovative thinker, a "household name." That person has transformed into an expert or "thought leader." Today, we share six tips to help you through the journey of transforming to a thought leader.
1. Help people understand how you see the world.
2. Let them know to what you're paying attention.
3. Give shout outs to people who inspire and inform your thinking.
4. Try to frame the bigger conversation for your field or industry.
5. Listen to what's being said. Avoid debate over trivial stuff.
6. Focus on what's being overlooked but truly matters.
When it comes to your community, you become a leader when you take care of those around you. Demonstrate your commitment to collective well-being, and people will naturally turn to you for guidance. Be earnest in your approach and you'll naturally become a leader in your field. Being recognized and appreciated for your efforts is an obvious by-product. People like to spread and share great things. Take care
Debra W. Gould, MS is the president of Debra Gould & Associates, Inc. based in New Orleans and provides management consulting and training services to commercial and government clients. Debra is one of the founders of The Ebony Speakers and co-author of the book, Real Women, Real Issues - Positive Collaborations For Business Success. Debra can be reached at: (504) 244-6576,
email: email@example.com and
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