Nancy J. Lewis, MS, SHRM-CP, PHR, RCC
In the world of business and life, it is so important to strive to make sure our words and actions are congruent. So often, we commit and make promises that we fall short of fulfilling. Yes, the reality is life happens and we forget, get busy or simply forget what we committed to. But the person, you committed to is holding you to what you promised. You may say well things happen and I just forgot. That may be true, but the world is very, very small and broken promises can come back and haunt you. It is critical that we as professionals make sure our words and actions are in alignment. At the end of the day, it doesn't matter what you say, people believe what you do. So here are a few questions and tips to help you the next time someone asks something of you.
1. Stop and ask yourself is this something I can do based on the things going on in my life and on my calendar?
2. Would someone else on my staff or network be able to help them with this?
3. Is this busy work I am a committing to or is it something that is in line with my goals?
4. If I commit to this, am I writing it down or putting it in my phone at the time of discussion? Determine who is charged with the responsibility of the follow up.
5. Think carefully before you respond and commit as you cannot be all things to all people.
6. Sometimes you simply have to say "NO."
7. When you drop the ball and forget, call, email or text and extend your apologies. This shows respect and that you value the person and is good business etiquette.
The bottom line is we need to remember an old phrase used many times in business, "Under promise and over deliver. Little things really do matter when you are dealing with people...BEintentional with what you say and do!
By Carole Copeland Thomas, MBA, CDMP, CITM
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Shockwaves reverberated across America with the downfall of both NBC’s Matt Lauer and Minnesota Public Radio’s Garrison Keillor in one fell swoop. Yes, we outsiders were shocked, but insiders who knew these men weren’t surprised. What’s even more damning are the scores of their defenders, after they release statements admitting their actions.
Sexual Harassment is widespread, global and a daunting declaration of power and dominance over unsuspecting victims, both female, and male. Announcements about someone getting fired because of sexual harassment triggers incidences that happened years ago, tucked away never to be presented to the light of day.
Sexual Harassment is a PROBLEM. And today’s show will tackle five key issues you should know about when confronting sexual harassment both on and off the job.
From Congress to the break room at work, we all must face the issues of sexual harassment so that it can be contained and eliminated wherever possible.
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Carole Copeland Thomas Offers A Complete Sexual Harassment Training Program To Large & Small Companies Nationwide. Learn More By Clicking Here.
By Nancy J. Lewis, MS, SHRM-CP, RCC
The workplace of today is filled with challenge, chaos, and uncertainty. Downsizing, rightsizing, capsizing, and resizing are common practices for many organizations today. It is more important than ever before to develop strategies for navigating and surviving the winds of workplace change. Every time you pick up the newspaper or business journal, you see the difficult plight occurring in the world of work. As we struggles to find the right course to keep our careers and jobs on track, consider the following four steps on your journey in coping with change.
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