by Michelle Porchia
There is the age-old statement that “knowledge is power.” I’ve often disagreed with that statement. I think having the right knowledge but knowing how and when to use acKNOWLEDGEment is more powerful.
If you want to get the best out of an employee, a colleague or even a child, I think that acknowledgement is very powerful. Basically, everyone wants to feel appreciated and wants to be acknowledged for what they have done.
Too often we focus on what someone has not done or what they have done “wrong.” I think to help a person grow into being good at, or even the best at, whatever they are doing, we need to focus on what they have done well; meaning acknowledge and thank them for it. If there are areas of improvement needed, then we can devise a plan–together–on capitalizing on their strengths and extending those strengths into areas that need more work. (I don’t believe in weaknesses, only areas that need a little more attention or development.)
The next time you want to approach an employee or colleague about something they have done, start off with acknowledging. It is important to be specific. “Thank you for stepping in when we were short on help.” “Thank you for catching that error; you saved us a lot of time/money.” You do not want to make a general acknowledgement of “good job.” Be specific!
When we acknowledge someone and they feel valued and appreciated, that is powerful and it inspires them to want to do more and/or better.
For more information on innergizing or to schedule time with Michelle to help you to innergize, click here to visit Michelle's website.
Book Debra, Michelle, Nancy or Carole for your next speaking engagement or training event.