By Debra Gould
Men hate each other because they fear each other, and they fear each other because they don’t know each other, and they don’t know each other because they are often separated from each other.”-Martin Luther King, Jr.
Mentioning Diversity- It doesn’t matter how easy to get along with what we believe we are; there will come a time when someone or something challenges that belief. Usually, the challenge is related to one or more of the cultural landmines outlined below. Look at the continuum and mark an “X” on the spot where you believe you fall from 1 to 5.
Achievement Relationship to Personal
Physically Distant to Physically Close
Linear Time to Non-Linear Time
Authoritarian to Democratic
Direct Communicator to Indirect Communicator
My Goals to Our Goals
Aggressive Attitude to Passive Attitude
SO, what do you do if one of these landmines explodes in the workplace or in your personal life? The WAY you communicate is going to be very important. Use the following steps as your guide:
· Provide feedback that gives the person information about the IMPACT of their behavior
· Use “I” statements
· Make a clear request for the person to discontinue making those statements or exhibiting that behavior in your presence
· Inform the person of the consequences of continuing to engage in offensive speech or behavior
The Minute-Being mindful of your diversity assessment-What do you think and feel about this? What do you do about this? Is there anything you would like to do differently about this in the future?
The Meeting of the Mindful-for fuller minds and moving organizations…please contact
Debra W. Gould, MS is the president of Debra Gould & Associates, Inc. (DGAI) based in New Orleans, LA. DGAI is a Performance Management company that provides management consulting, training, facilitating, customer focus group, community outreach programs, research/analysis, and executive coaching services to commercial and government clients. Debra can be reached at (504) 460-9641
email: email@example.com and website: www:gouldassoc.com
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