by Nancy J. Lewis, MS, PHR, SHRM-CP, RCC
In the world of work today, it is essential that managers learn the art of leadership skills. You may have the title of manager, but that does not make you a leader. Leadership is about people following you whether you have a title or not and a key factor for this is how you make people feel.
The following leadership essentials can help you navigate in the changing and diverse world of work.
1) Spend time getting to know the people that support you. It is important to walk around and talk to them on a regular basis, not just when you are assigning them a task or going over their performance development plan. It is important to recognize that for employees to be more engaged in the workplace that you value them and get to know them as a person who has a life beyond the workplace. I am not asking that you get to know everything about them or vice versa, but find a happy medium where you know some general things about the people who support you. Remember people don't care how much you know until they know how much you care.
2) Communicate with those who support you. In an age where we have so many forms of communication, it is vital to know which method is most effective with your work group and use that when you can. Nothing replaces human interaction where you communicate face-to-face. The important thing is to leverage the different ways we communicate and make sure we keep our employees in the loop of organizational and departmental changes.
3) Address behaviors and attitudes that don't line up with your organizational culture immediately. It does not serve you well to ignore dysfunctional behavior or attitudes that you think will go away. They will not and will grow and create more challenges for you with your team and lead to a toxic environment. It is vital that you approach these concerns with tact and diplomacy sharing specific actions where you have observed these behaviors taking place. Be willing to take the necessary actions required in addressing these concerns.
These are three practical strategies that can help you as you move forward in leading your employees. Happy Leading!!
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